Privacy Policy

Effective date: July 29, 2026

This Privacy Policy explains howEMCertAcademy LLC(“EMCertAcademy,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website (EMcertifyingacademy.com), applications, and

services (collectively, the “Service”).

This Service is intended for users in the United States.

1) Information we collect

A. Information you provide to us

We collect information you provide directly, including:

  • Account information:such as your name and email address.
  • Login credentials:such as a password (or other authentication method) used to access your account.
  • Customer support communications:information you include in messages you send to us (for example, when you contactsupport@emca.com ).

B. Payment information

If you purchase a subscription or other paid product, payments are processed by Stripe (“Stripe”).

We do not store your full payment card number.

We may receive limited information from Stripe related to your purchase, such as billing name, billing email, payment status, and transaction identifiers.

C. Information collected automatically

When you use the Service, we may automatically collect:

  • Device and usage data:such as browser type, device type, operating system, pages/screens viewed, and timestamps.
  • Log data: such as IP address and diagnostic information used to maintain the security and performance of the Service.

2) How we use information

We use information we collect to:

  • Provide, operate, maintain, and improve the Service
  • Create and manage user accounts
  • Authenticate users and secure the Service
  • Process payments and manage subscriptions
  • Respond to support requests and communicate with you about the Service (for example, account notices, receipts, and service updates)
  • Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized access
  • Comply with applicable laws and enforce our terms

3) How we share information

We may share information as follows:

A. Service providers

We share information with vendors and service providers that help us operate the Service (for example, hosting, payment processing, and customer support tools). They may

access information only as needed to perform services for us and are expected to protect it.

B. Legal and safety

We may disclose information if we believe doing so is required by applicable law or legal process, or to protect the rights, safety, and security of EMCertAcademy, our users, or others.

C. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, information may be transferred as part of that transaction.

4) Cookies and similar technologies

We may use cookies and similar technologies to operate the Service and maintain sessions (for example, keeping you logged in) and to support security and performance.

If we later use analytics cookies or similar tracking technologies, we will update this Privacy Policy accordingly.

You can control cookies through your browser settings. Note that disabling cookies may affect some Service functionality.

5) Data retention

We retain personal information for as long as reasonably necessary to provide the Service and for legitimate business purposes, such as:

  • maintaining your account (while it is active)
  • processing transactions and maintaining records
  • resolving disputes
  • enforcing agreements
  • complying with legal obligations

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7) Your choices and rights

You may have the ability to:

  • Access or update certain account information by logging into your account
  • Request deletion of your account and associated personal information, subject to certain legal exceptions (for example, records we must keep for compliance)

To make a request, contact us at support@emca.com.

8) Children’s privacy

The Service is not intended for children under13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at support@emca.comand we will take appropriate steps to delete it.

9) U.S. state privacy disclosures (if applicable)

Depending on your state of residence, you may have additional privacy rights under applicable state law. You may contact us at support@emca.comto request access, deletion, or correction of certain personal information, where required by law.

10) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy and update the Effective date above. Your continued use of the Service after the effective date of an updated policy means you accept the updated policy.